Privacy Policy

ENSMENU is an Egyptian cloud platform owned by ENS.EG, operating via ens.eg and ensmenu.com, built for restaurants, cafés, hotels, and hospitality businesses.

We collect data only to operate the platform and deliver smart menus, QR ordering, notifications, and AI menu import — not for unrelated commercial purposes.

By using ENSMENU you acknowledge the practices described in this policy.

We may collect the following when you register or use the platform:

Name

Email address

Phone number

Business data (trade name, type, address, branches)

Menu data (categories, items, prices, descriptions, modifiers)

Item images, logos, and backgrounds

Usage data within the dashboard and public menu

IP addresses, browser, and device information

System logs and technical error records

Order data (table, items, time, status)

Cookies

We use collected data to:

Operate the platform and display digital menus and QR orders

Improve performance, load times, and service stability

Provide customer support

Send staff and admin notifications (new orders, account updates)

Protect accounts and prevent unauthorised access

Prevent abuse, fraud, and harmful content

Develop new features for hospitality businesses

Improve AI menu import models (without selling your data to third parties)

We protect your data through:

HTTPS encryption between browser and servers

Reasonable security measures on cloud infrastructure

Limiting data access on a need-to-know basis

Periodic review of systems and permissions

We do not sell your personal or business data to third parties for marketing.

ENSMENU offers AI menu import. When you upload menu images or files, they may be analysed automatically to extract categories, items, prices, and descriptions.

Please note:

AI may sometimes misread text or prices

You must review imported data and correct it before publishing

Once you confirm and publish content, you are responsible for menu accuracy

ENSMENU is not liable for incorrect content you confirmed and published after review

We use cookies and local storage to:

Keep your login session active

Remember language and theme (light/dark)

Save basic usage preferences

Measure performance and improve user experience

You can configure your browser to refuse some cookies; this may affect certain platform features.

ENSMENU does not sell customer or business data to third parties.

We may share limited data only with:

Payment providers for subscriptions and billing

Cloud hosting providers to operate the platform

Authorities when legally required or under court order

These providers are bound to protect data within the scope of their service.

You are responsible for:

Content you upload (text, images, prices)

Copyright and intellectual property of images and materials used

Legality of menu items and prices shown to customers

Not publishing prohibited, misleading, or infringing content

Your business bears full responsibility for what visitors see via your ENSMENU menu.

Under applicable law you may:

Request correction of your account or business data

Request deletion of your account and associated data

Request a copy of personal data we hold about you

Contact support for any privacy-related inquiry

We aim to respond within a reasonable timeframe.

For privacy questions or data requests, contact us at:

Email: info@ensmenu.com

WhatsApp: +20 150 080 0050

The ENSMENU team — part of ENS.EG — is here to help.